Frequently Asked Questions (FAQ)
How can I place an order on PAGE’Sneakers?
To place an order, simply browse our website, select the products you want to purchase, choose your size, and add them to your cart. Once you're ready, go to the checkout page to complete your payment.
What payment methods are available?
We accept several payment methods including credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfer in some cases.
What are the shipping costs?
Shipping costs depend on your location and the delivery method you choose. You will see the shipping cost at checkout before completing your order.
What is the delivery time?
Delivery time varies depending on your location and shipping option. Typically, orders are shipped within 1-2 business days, with estimated delivery times provided during checkout.
Can I track my order?
Yes! Once your order has been shipped, you will receive an email with tracking information to track your package.
How can I return a product?
If you are not satisfied with your purchase, you can return it within 30 days of receiving your order. For more details, please refer to our return policy page.
How does the refund policy work?
Refunds are issued to the original payment method once we have received and processed your return. It typically takes 7-14 business days to process a refund.
What should I do if I receive a damaged or incorrect item?
If you received a damaged or incorrect item, please contact our customer service team immediately, and we will assist you in resolving the issue.
Can I change or cancel my order after it has been placed?
Once an order has been placed, it cannot be changed or canceled. However, if you realize there is an issue with your order immediately after purchase, please contact us, and we will do our best to assist you.